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Our Standards2018-08-14T14:00:13+00:00

Our Standards

WWAARC has a strong and abiding commitment to ensure organization-wide compliance with all applicable laws and regulatory requirements that govern our mission of service, advocacy and pledged opportunities for those we serve. This commitment is demonstrated through educational sessions, clarification of specific regulatory issues and internal & external reviews.

Investigations into any noncompliance are completed immediately. Pending the outcome of the investigation, referral to criminal or civil law authorities may be necessary. WWAARC fully cooperates with all reasonable requests of government officials.

Please click on the below links to view:
Code of Conduct 
Reporting Concerns
HIPAA Privacy Notice
False ClaimsAct

All corporate compliance-related questions, comments and/or concerns should be directed to WWAARC’s Corporate Compliance Department 

Cunene A. Hooper
Compliance Officer
Senior Director of Corporate Compliance
518-935-4464 or Email

Krista Morehouse
Senior Director of Corporate Compliance
518-615-9796 or Email

WWAARC’s Quality Assurance Department ensures the highest standards for health and safety for those we serve. QA is the internal oversight team that reviews, inspects and ensures compliance with all state and federal regulations as well as the Agency’s Policy and Procedures. This department also maintains compliance with the New York State (624) Incident Management Regulations.

For more information:

Cindy Jordan, Assistant Executive Director of Quality Assurance
at (518) 615-9803 or by email

WWAARC is committed to individual and organizational effectiveness in order to accomplish its mission and goals. Training is a catalyst for WWAARC to engage in continuous learning, professional growth, and organizational effectiveness. Training programs are created to enhance the ability of employees, board members and partners of WWAARC to respond to the needs of the organization according to internal and external standards.

For more information:

In Warren & Washington Counties 
Theresa Cantz, Senior Director of Training
at (518) 615-9807 or by email

In Albany County
Tracy Devlin, Staff Trainer at (518) 935-4350 or by email